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Join Our Team

Customer Service Representative

*Work from Home

*Fully Paid Training

*Full Time and Part Time

Are you looking to make your footprint in a line of work that is notoriously hard to break into? Join our team of specialists to gain unique experience, enhance your skill set, and provide a path for your future.

As a specialist at Media Sales Plus, you will be responsible for building customer relationships by providing phone and email support. You will display a high level of guidance and assistance while prioritizing work to meet time sensitive deadlines. With the utmost level of customer service, you will handle legal notices and obituary notices for our customers and funeral homes. Additionally, some teams also handle classified advertising.

In order to be successful in this role, you should have:

  • Excellent communication and multi-tasking skills

  • Exceptional proofreading skills and strong attention to detail

  • Ability to learn systems and email programs

  • Experience in a call center environment is preferred, and weekend availability may be required.

  • When handling legal notices and obituary notices daily, it is important to take great care in everything you do.

We provide media support services for digital and print media groups across the US and Canada. We continually enhance our knowledge and expertise in the areas of best practices and exceptional customer service in an effort to help our customers receive support during what may be a difficult time. We guide them through the process for both obituary notices and legal notices.

In addition, some teams handle classified advertising. In these categories we make recommendations to assist the customers in getting a better response.

Overall in the categories of notices, we want to assist our customers with receiving critical support during what may be a difficult time.

We look forward to talking with you! Training may be partially conducted in-office and then continue via remote environment.

Employees will be provided with computer and necessary equipment for working at home.

Current Office Location: Media Sales Plus, 6400 Main St., Suite 201, Williamsville 14221

Click here to upload your resume for consideration

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